Banking Teller & Customer Service Specialist

Santander Consumer USA Inc.; Westmont (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. in Westmont, NJ seeks a Teller to deliver friendly service, process transactions, and support branch operations. You will handle deposits and withdrawals, manage the cash drawer, and promote digital banking tools while ensuring compliance with policies.

Strong attention to detail and math skills are essential, along with 6+ months of cash handling and customer service experience. Weekend/evening availability is often required.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Ability to identify and elevate risk concerns to appropriate channels.
• Follow directions, policies, and procedures.
• Strong listening and communication skills.
• Comfortable using digital tools to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to accuracy and detail in every transaction.
• Proficient in basic math and computer use.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Provide exceptional customer service by welcoming customers and addressing banking needs.
• Process deposits, withdrawals, and transfers accurately.
• Handle cash and maintain cash drawer balances.
• Comply with policies and risk management procedures to prevent fraud.
• Identify opportunities to cross-sell bank products and deepen relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and support nearby branches as needed.

Skills

Customer service

Cash handling

Risk awareness

Communication skills

Digital tools proficiency

Multi-tasking

Attention to detail

Math skills

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in Westmont, NJ seeks a Teller to deliver friendly service, process transactions, and support branch operations. You will handle deposits and withdrawals, manage the cash drawer, and promote digital banking tools while ensuring compliance with policies.

Strong attention to detail and math skills are essential, along with 6+ months of cash handling and customer service experience. Weekend/evening availability is often required.