Part-Time Teller: Elevate Customer Banking

Santander Consumer USA Inc.; Red Bank (NJ); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander Consumer USA Inc. in Red Bank, NJ is seeking a Teller to assist customers with banking needs and perform transactions. You will welcome customers, process deposits and withdrawals, manage cash, and ensure compliance with policies to prevent fraud.

The role emphasizes cross-selling, using digital tools for self-service education, and supporting branch operations with attention to detail and accuracy.

Qualifications

• High school diploma or equivalent required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Education

High school diploma, GED or equivalent

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in Red Bank, NJ is seeking a Teller to assist customers with banking needs and perform transactions. You will welcome customers, process deposits and withdrawals, manage cash, and ensure compliance with policies to prevent fraud.

The role emphasizes cross-selling, using digital tools for self-service education, and supporting branch operations with attention to detail and accuracy.