Tech-Savvy Teller: Elevate Customer Banking

Banco Santander SA; New Jersey; On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is hiring a Full Time Teller in Monmouth County, Ocean Twp, NJ. You will greet customers, process deposits, withdrawals, and transfers, and maintain accurate cash drawer balances while upholding bank policies. The role emphasizes customer service, risk awareness, cross-selling products, and using digital tools to educate customers about self-service options.

Weekend/evening hours may be required. A high school diploma and cash handling and customer service experience are required;

Qualifications

• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Strong listening and communication skills.
• Comfortable using digital tools to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to detail and accuracy in all tasks.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide an elevated level of customer service and assist with banking needs.
• Adhere to bank policies, procedures, and risk management.
• Cross-sell bank products to deepen customer relationships.
• Assist with audits and other operational tasks.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Digital tools familiarity

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is hiring a Full Time Teller in Monmouth County, Ocean Twp, NJ. You will greet customers, process deposits, withdrawals, and transfers, and maintain accurate cash drawer balances while upholding bank policies. The role emphasizes customer service, risk awareness, cross-selling products, and using digital tools to educate customers about self-service options.

Weekend/evening hours may be required. A high school diploma and cash handling and customer service experience are required;