Banking Specialist & Teller I - Full-Time

First Mid Bancshares, Inc.; Lawrenceville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental & vision coverage withH

401(k) with employer match + Employee

Generous PTO, paid holidays & parental

Tuition reimbursement & performance‑dr

Job summary

First Mid Bancshares, Inc. in Lawrenceville, IL is hiring for a full-time banking associate focused on delivering high-quality service. The role involves cash handling, processing transactions, and strictly adhering to bank policies.

You will open accounts, educate customers on digital tools, and support promotional activities while building lasting relationships with clients. The position requires a High School Diploma or GED and at least 1 year of customer service experience, preferably in a

Qualifications

• High School Diploma/GED required.
• 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
• Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process.

Responsibilities

• Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
• Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust.
• Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including deposits, withdrawals, payments, check cashing, issuing cashier’s checks, and additional transactions upon request.
• Gain manager assistance with any suspicious transactions.
• Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
• Develops and maintains relationships with business partners and customers.
• Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.

Skills

Microsoft Office

Customer service

Education

High School Diploma/GED

Job description

First Mid Bancshares, Inc. in Lawrenceville, IL is hiring for a full-time banking associate focused on delivering high-quality service. The role involves cash handling, processing transactions, and strictly adhering to bank policies.

You will open accounts, educate customers on digital tools, and support promotional activities while building lasting relationships with clients. The position requires a High School Diploma or GED and at least 1 year of customer service experience, preferably in a