Banking Specialist: Service Leader & Growth Driver

FirstBank; Jackson (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

FirstBank in the United States seeks a Universal Banker to deliver service excellence through accurate transaction processing, needs discovery, and selling bank products and services. The role emphasizes guiding customers to appropriate bank partners and maintaining sound operational practices.

The position requires a high school diploma or equivalent and at least one year of banking experience, with notary authorization preferred.

Qualifications

• High school diploma or the equivalent required.
• Minimum of one year of experience, with bank experience preferred.
• Notary preferred.

Responsibilities

• Identify customer needs and provide appropriate guidance and referrals to bank partners.
• Assist customers with transactional needs following guidelines and respond to inquiries about balances, history, service charges, and rates.
• Support branch operations by performing Teller/Teller Manager duties as needed.
• Build relationships with community and consumer clients to meet branch targets for new accounts and teller operations.
• Model consistent, distinctive service in line with FirstBank standards.
• Adhere to laws, internal controls, and risk management policies; follow security protocols.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Education

High school diploma or the equivalent

Job description

FirstBank in the United States seeks a Universal Banker to deliver service excellence through accurate transaction processing, needs discovery, and selling bank products and services. The role emphasizes guiding customers to appropriate bank partners and maintaining sound operational practices.

The position requires a high school diploma or equivalent and at least one year of banking experience, with notary authorization preferred.