Banking Solutions Specialist — Service & Growth

FirstBank; Columbus (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

FirstBank in Columbus, GA is seeking a Universal Banker to deliver service excellence through accurate transaction processing, needs discovery, and cross-selling bank products. You will help customers with account inquiries, guide them on products, and support branch operations.

The role emphasizes relationship-building with local businesses and consumers, adherence to policies, and reliable attendance, with opportunities to collaborate with the Financial Center Manager.

Qualifications

• High school diploma or the equivalent.

Responsibilities

• Identify customer needs and guide product recommendations using guidelines, brand model and service standards.
• Assist customers with transactional needs and answer inquiries about accounts, charges, interest rates, etc.
• Support Financial Center Manager by performing Teller or Teller Manager and Financial Service Representative duties as needed.
• Build relationships with community businesses and consumer clients to achieve branch targets.
• Deliver consistent FirstBank service experience to all customers.

Education

High school diploma

Job description

FirstBank in Columbus, GA is seeking a Universal Banker to deliver service excellence through accurate transaction processing, needs discovery, and cross-selling bank products. You will help customers with account inquiries, guide them on products, and support branch operations.

The role emphasizes relationship-building with local businesses and consumers, adherence to policies, and reliable attendance, with opportunities to collaborate with the Financial Center Manager.