Client-Centric Bank Sales & Service Associate

First Citizens Bank; Los Angeles (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to process branch transactions and handle customer requests, helping customers understand bank capabilities, tools, and resources.

The role supports the branch team by identifying and referring sales opportunities to the appropriate bank partner while delivering friendly, knowledgeable service and adapting to changing priorities.

Qualifications

• High School Diploma or GED is required.
• Customer service experience is preferred.
• Ability to learn bank products and services quickly.

Responsibilities

• Provide customers with professional service while processing transactions.
• Identify sales opportunities and refer clients to the appropriate bank partner.

Skills

Financial literacy

Knowledge of retail banking products

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to process branch transactions and handle customer requests, helping customers understand bank capabilities, tools, and resources.

The role supports the branch team by identifying and referring sales opportunities to the appropriate bank partner while delivering friendly, knowledgeable service and adapting to changing priorities.