Banking Sales Associate — Customer Experience & Growth

United Bank; Morehead City (NC); Hybrid; USD 32,000 - 40,000; Full time

Job summary

United Bank is seeking a Customer Service–savvy Sales Associate to support client interactions at our Morehead City branch. The role emphasizes a sales-focused approach, money handling, and accurate documentation.

Fluency in Spanish or another language is a plus, and strong communication with colleagues and customers is essential. The position requires completion of our in-house Sales Associate Training, proficiency in Word/Excel, and diligent adherence to confidentiality and professionalism.

Qualifications

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detail oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Skills

Sales-oriented demeanor

Excellent communication

Spanish language ability

Customer service experience

Money handling experience

Education

High school diploma

In-house Sales Associate Training Program

Tools

Microsoft Word

Microsoft Excel

Core banking system knowledge

Job description

United Bank is seeking a Customer Service–savvy Sales Associate to support client interactions at our Morehead City branch. The role emphasizes a sales-focused approach, money handling, and accurate documentation.

Fluency in Spanish or another language is a plus, and strong communication with colleagues and customers is essential. The position requires completion of our in-house Sales Associate Training, proficiency in Word/Excel, and diligent adherence to confidentiality and professionalism.