Banking Sales & Customer Service Associate

United Bank; Vienna (WV); On-site; USD 27,000 - 38,000; Full time

Job summary

United Bank is hiring a Sales Associate to greet customers, process transactions, and support branch goals in a fast-paced environment. Successful candidates will complete the Bank's Sales Associate Training and demonstrate strong communication skills. Spanish or another language is a plus. Proficiency with Word/Excel and confidentiality are required.

The role offers flexibility in scheduling and requires a professional, customer-focused approach to service excellence.

Qualifications

• High school diploma or equivalent required.
• Completion of Bank's in-house Sales Associate Training Program.
• Prior customer service experience desirable.
• Sales-oriented professional demeanor essential.
• Excellent communication skills; Spanish or other language a plus.
• Money handling experience preferred.
• Word and Excel proficiency required.
• Knowledge of core banking system is a plus.
• Detail-oriented and confidential.
• Flexible with work schedule as needed.

Responsibilities

• Assist customers and handle teller transactions.
• Operate computer; input and process data.
• Receive customer documents over counter/desk.
• Maintain confidentiality and professionalism.
• Communicate effectively with staff at all levels.
• Support branch sales and service goals.
• Respond to customer inquiries with accuracy and courtesy.

Skills

Customer service experience

Sales orientation

Verbal and written communication

Spanish language skills (plus)

Money handling experience (preferred)

MS Office (Word, Excel)

Confidentiality

Professionalism

Flexibility in schedule

Education

High school diploma or equivalent

Sales Associate Training Program (in-house)

Tools

Microsoft Office

Job description

United Bank is hiring a Sales Associate to greet customers, process transactions, and support branch goals in a fast-paced environment. Successful candidates will complete the Bank's Sales Associate Training and demonstrate strong communication skills. Spanish or another language is a plus. Proficiency with Word/Excel and confidentiality are required.

The role offers flexibility in scheduling and requires a professional, customer-focused approach to service excellence.