Banking Sales Associate: Customer Service Pro

United Bank; Arlington (VA); Hybrid; USD 38,000 - 60,000; Full time

Job summary

United Bank seeks a Sales Associate to support customer transactions, provide service, and promote bank products. The role requires adapting to a fast-paced branch environment, handling money, and following confidentiality standards.

The ideal candidate has completed the bank's in-house training, strong communication skills, and is flexible with scheduling. Proficiency in Word/Excel and familiarity with core banking systems are a plus.

Qualifications

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Skills

Sales-oriented demeanor

Excellent communication

Multilingual communication (Spanish or

Banking transactions experience

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Core banking system knowledge

Job description

United Bank seeks a Sales Associate to support customer transactions, provide service, and promote bank products. The role requires adapting to a fast-paced branch environment, handling money, and following confidentiality standards.

The ideal candidate has completed the bank's in-house training, strong communication skills, and is flexible with scheduling. Proficiency in Word/Excel and familiarity with core banking systems are a plus.