Banking Relationship Associate I - Customer Care

Saco-; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

Saco- in Portland, ME seeks a flexible Customer Service Representative/Teller to support branch scheduling and deliver outstanding banking service. The role combines customer care with accurate transaction processing and product guidance, adapting to daily branch needs.

You will present yourself as a banking professional, learn the bank’s consumer and deposit products, handle account openings, and refer customers to specialists when needed. Strong communication and reliability are essential.

Qualifications

• High school graduate or equivalent required; banking training helpful.
• Experience as Teller or Customer Service Associate beneficial.
• Strong interpersonal, verbal and written communication; teamwork oriented.
• Proficient with Microsoft Office and basic office equipment.

Responsibilities

• Provide professional, courteous service to customers; greet by name.
• Assist with account openings, deposits, and product inquiries.
• Explain consumer and business deposit products and services.
• Process transactions accurately and balance cash drawer.
• Refer customers to bank specialists when appropriate.
• Stay compliant with banking regulations and policies.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Teamwork

Microsoft Office

Time management

Attention to detail

Reading and Windows-based applications

Education

High school graduate or equivalent

College, business or banking professional training

Job description

Saco- in Portland, ME seeks a flexible Customer Service Representative/Teller to support branch scheduling and deliver outstanding banking service. The role combines customer care with accurate transaction processing and product guidance, adapting to daily branch needs.

You will present yourself as a banking professional, learn the bank’s consumer and deposit products, handle account openings, and refer customers to specialists when needed. Strong communication and reliability are essential.