Banking: Customer Relations & Teller Associate

Saco-; Westbrook (ME); On-site; USD 36,000 - 52,000; Full time

Job summary

Saco- is seeking a friendly, professional Customer Service Representative/Teller to support daily banking operations at multiple branches in Maine. The role combines client-facing service with cash handling, account support, and product knowledge.

The position emphasizes accurate transaction processing, product referrals, and maintaining confidentiality while upholding bank policies. Flexibility with shifts and attendance is required.

Qualifications

• High school diploma or equivalent required; banking knowledge useful.
• Experience as a Teller or Customer Service Associate is beneficial.
• Strong communication and organizational skills.
• Interacts effectively with others to support bank goals.
• Operates Microsoft Office and standard office equipment.
• Detail oriented in a dynamic environment; manages time well.
• Works with Windows-based applications and office technology.
• Punctuality and attendance are essential.
• Flexible with varying schedules.

Responsibilities

• Provides professional, courteous and efficient service to all customers. Makes eye contact, learns and uses the customer’s name.
• Assists customers in opening accounts, explains deposit products and services, updates information, answers questions and resolves problems.
• Provides information on consumer and business deposit products including IRAs, HSAs and electronic banking.
• Balances cash drawer and processes transactions accurately.
• negotiates checks and places holds within limits.
• Maintains knowledge of bank policies, procedures and regulatory requirements.
• Acts as liaison between customers and bank departments; refers to other personnel as needed.
• Attends required meetings and training.

Skills

Teller experience

Customer service

Interpersonal skills

Microsoft Office

Attention to detail

Time management

Punctuality

Computer literacy

Teamwork

Education

High school diploma

Tools

Windows

Job description

Saco- is seeking a friendly, professional Customer Service Representative/Teller to support daily banking operations at multiple branches in Maine. The role combines client-facing service with cash handling, account support, and product knowledge.

The position emphasizes accurate transaction processing, product referrals, and maintaining confidentiality while upholding bank policies. Flexibility with shifts and attendance is required.