Banking Customer Experience Associate (Teller)

Saco & Biddeford Savings Institution; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

Saco & Biddeford Savings Institution is seeking a Cust omer Service Representative or Teller to support branch operations, provide friendly service, and process transactions accurately. The role involves opening accounts, explaining deposits, and referring customers to appropriate bank personnel.

Teamwork, confidentiality, and knowledge of MS Office are essential as you collaborate with other departments to meet customer needs and ensure compliance.

Qualifications

• High school graduate or equivalent required; college or banking training helpful.
• Experience as a Teller or Customer Service Associate is beneficial.
• Strong interpersonal, verbal and written communication skills.
• Collaborative with a focus on teamwork to achieve bank goals.
• Proficient with Windows-based applications and MS Office.

Responsibilities

• Provides courteous, professional service to all customers.
• Assists with opening accounts and explains deposit products.
• Processes transactions accurately and refers customers to bank personnel as needed.
• Maintains confidentiality and complies with banking regulations.
• Balances cash drawer and handles daily end-of-shift procedures.
• Acts as liaison between customers and other bank departments.

Skills

Interpersonal skills

Verbal and written communication

Teamwork

Microsoft Office

Windows knowledge

Time management

Detail oriented

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Office equipment

Job description

Saco & Biddeford Savings Institution is seeking a Cust omer Service Representative or Teller to support branch operations, provide friendly service, and process transactions accurately. The role involves opening accounts, explaining deposits, and referring customers to appropriate bank personnel.

Teamwork, confidentiality, and knowledge of MS Office are essential as you collaborate with other departments to meet customer needs and ensure compliance.