Banking Relationship Advisor II

US Bank; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Columbus is hiring a Client Relationship Consultant to engage customers in-person, by appointment, or virtually, delivering trusted financial guidance and promoting digital banking options.

You will develop relationships, assess client needs, open accounts, process requests, and educate on deposit and loan products while maintaining accuracy and excellent service. Join a team focused on customer-centric banking, with opportunities to grow in a digital-first environment.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience.
• Ability to build client relationships and explain banking products.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions based on clients' needs and guide them to digital banking options.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service products.
• Collaborate with branch team to serve clients.

Skills

Client relationships

Communication skills

Digital banking knowledge

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Columbus is hiring a Client Relationship Consultant to engage customers in-person, by appointment, or virtually, delivering trusted financial guidance and promoting digital banking options.

You will develop relationships, assess client needs, open accounts, process requests, and educate on deposit and loan products while maintaining accuracy and excellent service. Join a team focused on customer-centric banking, with opportunities to grow in a digital-first environment.