Banking Relationship Advisor - Digital-First Client Support

U.S. Bank; Sparks (NV); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering trusted guidance. You will assess banking needs, educate clients on deposits, loans, and digital services, and open accounts while ensuring precise processing and data accuracy.

The role emphasizes a digital-first mindset, proactive outreach, and collaborative teamwork with branch colleagues to deliver an excellent client experience.

Qualifications

• High school diploma or equivalent.
• Typically 1–2 years of job-related retail banking experience.
• Experience with proactive client outreach and digital self-service tools.
• Ability to identify customer needs and recommend suitable solutions.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage and communicate with clients across multiple channels.
• Open new consumer/business accounts and process service requests.
• Educate clients on digital banking products and self-service options.

Skills

Customer service

Relationship building

Communication

Digital products

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering trusted guidance. You will assess banking needs, educate clients on deposits, loans, and digital services, and open accounts while ensuring precise processing and data accuracy.

The role emphasizes a digital-first mindset, proactive outreach, and collaborative teamwork with branch colleagues to deliver an excellent client experience.