Banking Operations Processing Specialist II

Western Alliance Bank; Chandler (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salaries

401(k) matching program

Medical and dental insurance

Time off

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank is seeking a Processing Specialist II in Chandler, AZ to track work requests, perform data entry, and complete processes for clients and internal customers. You will help maintain accuracy and high levels of service while ensuring compliance with policies and procedures.

The role includes assisting in high-volume processing, supporting Relationship Bankers, and participating in training and team projects to improve operations and customer experience.

Qualifications

• 3+ years of related experience in Branch Banking Operations or similar field.
• High school diploma required.
• Knowledge of general banking operations including deposit operations, loan administration, treasury management and related services.
• Knowledge of regulatory and legal compliance obligations and industry standards.

Responsibilities

• Track work requests, data entry, and process completion for client and internal requests.
• Conduct routine medium risk reviews of core and ancillary system information.
• Organize and communicate error tracking and resolution education; support Relationship Bankers and peers.
• Process a high volume of work with accuracy to ensure superior client experience while safeguarding policy compliance.

Job description

Western Alliance Bank is seeking a Processing Specialist II in Chandler, AZ to track work requests, perform data entry, and complete processes for clients and internal customers. You will help maintain accuracy and high levels of service while ensuring compliance with policies and procedures.

The role includes assisting in high-volume processing, supporting Relationship Bankers, and participating in training and team projects to improve operations and customer experience.