Banking Operations & Process Optimization Analyst

First Bank (FBNC); Dunn (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

First Bank seeks a skilled professional to evaluate and design system settings, automate workflows, and map processes across banking platforms. The role focuses on improving efficiency, accuracy, and regulatory alignment within Operations.

The candidate will coordinate testing, change documentation, and post-implementation follow-ups, while maintaining documentation and collaborating with vendors and business partners.

Qualifications

• Experience in banking operations, systems support, workflow analysis, and process improvement or related roles.

Responsibilities

• Evaluate, design, configure and implement system settings, workflow structures, automation rules, routing logic, and document requirements across platforms.

Skills

Banking operations

Systems support

Workflow analysis

Process improvement

Cross-functional collaboration

Tools

Prelim

Q2

OnBase

DocuSign

Horizon XE

ChexSystems

Job description

First Bank seeks a skilled professional to evaluate and design system settings, automate workflows, and map processes across banking platforms. The role focuses on improving efficiency, accuracy, and regulatory alignment within Operations.

The candidate will coordinate testing, change documentation, and post-implementation follow-ups, while maintaining documentation and collaborating with vendors and business partners.