Banking Operations & Exception Resolution Specialist

Busey

Leawood (KS)

On-site

USD 25,000 - 30,000

Full time

7 hours ago

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Benefits offered by this job

401(k) match

Employee stock purchase plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Long-term disability

Wellness incentives

Employee assistance program

Job summary

Busey in Leawood, KS is seeking an Exception Item Specialist to provide broad operational support for Retail, Commercial, Treasury Management and Wealth clients. You will resolve complex exception items, review data, and communicate findings to stakeholders.

The role emphasizes risk mitigation, accuracy, and timely processing of deposits, NSF decisions, chargebacks, and related reconciliations. A high school diploma and banking experience are preferred; MS Excel skills and familiarity with Jack

Qualifications

Electronic funds transfer system knowledge and NACHA/Reg E compliance.
Strong math and bank accounting understanding.
Excellent written and verbal communication; organizational skills.

Responsibilities

Understand loan policies to accurately make and process NSF decisions and customer correspondence.
Commercial cash FED ordering and monitoring of automated deposits and cash vaults with vendor partners.
Research and process check chargebacks as needed.
Reconcile GL accounts to meet SLA.
Process foreign check collection on a manual cash letter.
Image, entry correction and balancing of deposit items.
Look up Bank of First Deposit for return items.
Research and resolve non-posted items for DDA, SAV, LN.