Banking Member Experience Specialist

TowneBank; Virginia (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

TowneBank is hiring a Member Service Specialist to provide exceptional service by managing member transactions and assisting with account-related issues. The ideal candidate will have at least one year of banking experience, exceptional customer service skills, and proficiency in basic computer applications. This full-time position is on-site in Minnesota, enabling members to feel welcomed and valued. Competitive benefits and the opportunity to progress within a supportive banking culture are provided.

Qualifications

• At least one year of bank teller experience or related experience.
• Proven ability to provide excellent service to members.
• Ability to accurately process monetary transactions.

Responsibilities

• Handle monetary transactions for members.
• Open new accounts and perform maintenance on existing accounts.
• Provide assistance to members in person and on the phone.

Skills

Excellent customer service

Basic computer skills (Outlook, Excel, Word)

Ability to multi-task

Cash handling skills

Flexibility to learn new systems

Job description

TowneBank is hiring a Member Service Specialist to provide exceptional service by managing member transactions and assisting with account-related issues. The ideal candidate will have at least one year of banking experience, exceptional customer service skills, and proficiency in basic computer applications. This full-time position is on-site in Minnesota, enabling members to feel welcomed and valued. Competitive benefits and the opportunity to progress within a supportive banking culture are provided.