Banking IT Specialist - Onsite Support & Security

North Star Bank; White Bear Lake (MN); On-site; USD 48,000 - 58,000; Full time

Job summary

North Star Bank, an independent community bank, seeks a full-time IT Specialist to join our team. The role provides hardware/software support, network administration, security and backup oversight, and site visits to branches in White Bear Lake and Roseville.

You will handle help desk tickets, document issues, monitor systems, and assist with deposit operations tech needs. A community-focused environment with stability and growth opportunities awaits the right candidate.

Qualifications

• Associate degree in computer science or equivalent experience.
• 1+ year of end-user IT support experience is preferred.
• A+ certification is helpful but not required.

Responsibilities

• Provide help desk support via phone, in person or remotely.
• Assist with network issues, administration and maintenance.
• Support security, backups and vulnerability monitoring.
• Visit branches to handle hardware/software issues and deposits tech needs.

Skills

Help desk support

Communication

Problem solving

Teamwork

Education

Associate degree in computer science

One year IT support experience

Tools

Laser/Deposit Pro

EZ Teller

EZ ID

Fiserve

Premier UI

Job description

North Star Bank, an independent community bank, seeks a full-time IT Specialist to join our team. The role provides hardware/software support, network administration, security and backup oversight, and site visits to branches in White Bear Lake and Roseville.

You will handle help desk tickets, document issues, monitor systems, and assist with deposit operations tech needs. A community-focused environment with stability and growth opportunities awaits the right candidate.