IT Specialist - Desktop, Networking & Security

Granite Bank; Champlin (MN); On-site; USD 60,000 - 78,000; Full time

Job summary

Granite Bank in Champlin, MN (and Cold Spring, MN) seeks an IT Specialist to deliver first- and second-line technical support and drive infrastructure, networking, endpoint management and cybersecurity initiatives.

You will assist with onboarding, account management, Windows workstations, server infra, and security controls while collaborating with senior IT staff and vendors; occasional travel between locations may be required. This role reports to the Senior VP of Information Technology.

Qualifications

• Associate's degree in IT or related field (preferred) or equivalent work experience.
• Proven experience in desktop support or similar technical role.
• Proficiency in Windows operating systems.
• Familiarity with Active Directory, User Account Management, and Group Policy.
• Basic knowledge of TCP/IP, DHCP, DNS and VPN.
• Problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Relevant certifications such as CompTIA A+ or equivalent.

Responsibilities

• Provide Tier 1 and Tier 2 desktop and device support.
• Manage user accounts, permissions, AD, Group Policy, and MFA.
• Install and troubleshoot Windows workstations and server infra.
• Assist with onboarding/offboarding, device deployment, and lifecycle activities.
• Troubleshoot network connectivity issues (TCP/IP, DNS, VPN, DHCP).
• Support switches, firewalls, WLAN, VPN, and related tech as experience grows.
• Monitor infrastructure and security alerts; perform basic investigations.
• Assist with endpoint security, patching, and cybersecurity controls.
• Participate in IT projects, upgrades, testing, and change management.
• Collaborate with senior staff and vendors to resolve issues.
• Join IT on-call rotation and respond to after-hours events.

Skills

Problem-solving

Analytical thinking

Communication

Teamwork

Education

Associate's degree in IT / CS or related field (preferred) or equivalent

Tools

Active Directory

Group Policy

Microsoft 365

MFA

Windows Server

Job description

Granite Bank in Champlin, MN (and Cold Spring, MN) seeks an IT Specialist to deliver first- and second-line technical support and drive infrastructure, networking, endpoint management and cybersecurity initiatives.

You will assist with onboarding, account management, Windows workstations, server infra, and security controls while collaborating with senior IT staff and vendors; occasional travel between locations may be required. This role reports to the Senior VP of Information Technology.