Banking Digital Concierge & Hospitality Ambassador

Capital One; Sulphur (LA); Presencial; USD 39.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

FSAs

Life & disability insurance

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health resources

Child or elder care

Descripción de la vacante

Capital One Sulphur is seeking a Branch Ambassador to be the heartbeat of our community hub where hospitality meets digital banking. You will handle high-volume cash transactions with precision, while educating clients on mobile banking and contactless payments to enhance convenience and security.

You will listen for customer needs and connect them with the right digital tools and banking solutions to help them reach financial goals.

Formación

• High School Diploma or GED required.
• At least 1 year of Retail, Sales, or Customer Service.
• At least 6 months of cash handling.

Responsabilidades

• The Guardian of Trust & Accuracy: execute high-volume cash transactions with 100% accuracy while maintaining compliance with security, audit, BSA/AML and federal standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit capture and contactless payments to improve convenience and security.
• The First-Line Consultant: listen for needs and pair customers with digital tools or banking solutions to reach their goals.
• The Hospitality Lead: greet customers, balance efficiency with warmth, and foster a community-focused experience.

Conocimientos

Hospitality

Tech fluency

Attention to detail

Adaptability

Curiosity

Educación

High school diploma

GED

Associate’s degree

Herramientas

G-Suite

Descripción del empleo

Capital One Sulphur is seeking a Branch Ambassador to be the heartbeat of our community hub where hospitality meets digital banking. You will handle high-volume cash transactions with precision, while educating clients on mobile banking and contactless payments to enhance convenience and security.

You will listen for customer needs and connect them with the right digital tools and banking solutions to help them reach financial goals.