Banking Customer Support Specialist — Hybrid, Contract-to-Hire

TEKsystems; Salt Lake City (UT); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

TEKsystems in Salt Lake City, UT is seeking a Banking Customer Service Representative for a hybrid role. The position involves in-office training for about 90 days, then a hybrid schedule with approximately one day per week onsite.

You will handle inbound inquiries about accounts/products/services, resolve issues with professionalism, and provide accurate account information via phone, email, and other channels. The role offers $20.00/hour with overtime and long-term contract-to-hire potential.

Responsibilities

• Handle inbound customer inquiries regarding accounts, products, and services
• Research and resolve customer issues while maintaining a high level of professionalism
• Process account maintenance requests and provide accurate account information
• Respond to customer inquiries through phone, email, and other communication channels
• Navigate multiple systems while maintaining strong attention to detail and accuracy

Job description

TEKsystems in Salt Lake City, UT is seeking a Banking Customer Service Representative for a hybrid role. The position involves in-office training for about 90 days, then a hybrid schedule with approximately one day per week onsite.

You will handle inbound inquiries about accounts/products/services, resolve issues with professionalism, and provide accurate account information via phone, email, and other channels. The role offers $20.00/hour with overtime and long-term contract-to-hire potential.