Banking Customer Service Specialist | Walk-In Support

Bank of Bird-in-Hand; Honey Brook (Chester County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Company Paid Life, STD, and LTD

Health Savings Account (HSA) & FSA

Paid Time Off (PTO) & Holidays

Tuition Reimbursement

Company Events and Picnics

Job summary

Bank of Bird-in-Hand seeks a Customer Service Representative in Honey Brook, PA to assist walk-in customers with inquiries and account needs. You will help process transactions, explain deposit options, and support related banking services in a fast-paced, team-focused environment.

The role requires strong communication, careful data entry, and the ability to multitask while providing outstanding service to build customer trust and satisfaction.

Qualifications

• Banking experience preferred but not required.
• Strong verbal communication skills required.
• Familiarity with MS Office and data entry for records.

Responsibilities

• Assist walk-in customers with inquiries and account services.
• Process transactions and deposits; handle transfers and check verifications as needed.
• Provide information on Bank products/services and resolve issues by researching solutions.

Skills

Customer service

Verbal communication

Data entry

Typing

Multitasking

Problem solving

Tools

MS Office

Job description

Bank of Bird-in-Hand seeks a Customer Service Representative in Honey Brook, PA to assist walk-in customers with inquiries and account needs. You will help process transactions, explain deposit options, and support related banking services in a fast-paced, team-focused environment.

The role requires strong communication, careful data entry, and the ability to multitask while providing outstanding service to build customer trust and satisfaction.