Bank Teller: Service & Cross-Sell Specialist

Ohio Valley Bank Co; Hedgewood (OH); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

OVB is seeking a diligent customer service associate to handle cash deposits, withdrawals, and loan payments while maintaining accurate account records. The role requires strong communication, tact, and the ability to work under pressure.

You will also cross-sell products and uphold quality relationships with customers. Attention to detail and confidentiality are essential, as is basic PC literacy and willingness to work overtime when needed.

Qualifications

• Detail oriented
• Good telephone skills
• Excellent customer service skills
• Basic PC skills
• Ability to maintain accuracy and confidentiality
• Ability to work overtime or extended hours when necessary
• Ability to project good judgment with moderate supervision
• Tact with difficult and/or irate customers, yet remain personable

Responsabilités

• Accept cash items from customers for deposits.
• Handle withdrawals from and deposits to savings and checking accounts.
• Take loan payments.
• Maintain a running account of all transactions.
• Cross-sell other company products and maintain quality relationships between OVB and customers.

Description du poste

OVB is seeking a diligent customer service associate to handle cash deposits, withdrawals, and loan payments while maintaining accurate account records. The role requires strong communication, tact, and the ability to work under pressure.

You will also cross-sell products and uphold quality relationships with customers. Attention to detail and confidentiality are essential, as is basic PC literacy and willingness to work overtime when needed.