Banking Customer Service Specialist – Build Relationships & Growth

Citizens-National-Ban; Toledo (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Disability Insurance

Paid Time Off including Vacation, Sick

11 Paid Holidays

Employee Stock Ownership Plan

Zusammenfassung

Citizens National Bank in Toledo, Ohio is seeking a Customer Service Representative to develop customer relationships and provide a full range of banking products and services. The role emphasizes excellent communication, accurate service, and cross-selling opportunities.

The position requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities while following bank policies and procedures.

Qualifikationen

• High school diploma or GED is required or preferred.
• Two years experience servicing the public, building relationships, making referrals, and obtaining sales.
• Stellar written and verbal communication skills.
• Proficiency with Word, Excel and Outlook.

Aufgaben

• Build customer relationships by assessing financial needs and explaining accounts and services.
• Open and process new accounts, both personal and business.
• Address customer inquiries, resolve issues, and process deposits/transactions.
• Maintain accurate logs and follow bank procedures and security rules.

Kenntnisse

Stellar verbal and written comms

Ausbildung

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Jobbeschreibung

Citizens National Bank in Toledo, Ohio is seeking a Customer Service Representative to develop customer relationships and provide a full range of banking products and services. The role emphasizes excellent communication, accurate service, and cross-selling opportunities.

The position requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities while following bank policies and procedures.