Banking Customer Service Specialist

Bryant Bank; Tuscaloosa (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Bryant Bank is seeking a Customer Service Representative to build relationships with customers and provide a variety of financial services at the North River Branch in Tuscaloosa, AL. In this role you will open accounts, process transactions, and promote products while advising customers on usage and solutions.

A High School Diploma or GED is required, with at least one year of customer service experience; banking experience is preferred.

Qualifications

• High school diploma or GED required.
• Minimum one-year of customer service experience.
• Experience in a financial institution preferred.

Responsibilities

• Discuss goods or services information with customers.
• Advise customers on the use of products or services.
• Open accounts, execute sales, or other financial transactions.
• Handle complaints, settle disputes, and resolve grievances and conflicts.
• Use relevant information and judgment to determine compliance with laws, regulations, or standards.
• Maintain a work area that ensures the safety of negotiables and confidential records.
• May assist with completion of loan applications.

Skills

Customer Service

Organizing

Integrity

Attention to Detail

Relationship Building

Communication

Education

High School Diploma/GED

Job description

Bryant Bank is seeking a Customer Service Representative to build relationships with customers and provide a variety of financial services at the North River Branch in Tuscaloosa, AL. In this role you will open accounts, process transactions, and promote products while advising customers on usage and solutions.

A High School Diploma or GED is required, with at least one year of customer service experience; banking experience is preferred.