Banking Center Specialist — Teller & Sales

First Horizon Corp.; Mountain Brook (AL); Hybrid; USD 38,000 - 52,000; Full time

Job summary

First Horizon Corp. in Mountain Brook, Alabama, is seeking a Customer Service Associate to provide quality, accurate daily processing of financial transactions, open new accounts, and introduce bank products to clients.

You will engage prospects, cross-sell to deepen relationships, handle teller and platform duties, and support management with daily operations while maintaining compliance and delivering excellent client experiences onsite.

Qualifications

• High school diploma or GED required; 1 year teller experience preferred.
• Strong customer service and sales orientation with ability to cross-sell bank products.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Identify client needs through conversations and recommend appropriate products.
• Open and process new deposit accounts including savings, IRAs, CDs, and money market accounts.
• Cross-sell and refer to bank partners to deepen client relationships.
• Conduct outbound calls during campaigns and to prospects.
• Assist clients with loan applications and coordinate with the appropriate associate.

Skills

Customer service

Sales skills

Communication

Education

High school diploma or GED

Tools

Banking software

Job description

First Horizon Corp. in Mountain Brook, Alabama, is seeking a Customer Service Associate to provide quality, accurate daily processing of financial transactions, open new accounts, and introduce bank products to clients.

You will engage prospects, cross-sell to deepen relationships, handle teller and platform duties, and support management with daily operations while maintaining compliance and delivering excellent client experiences onsite.