Banking Customer Service Specialist

Community Partners Savings Bank; Salem (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Group Health Insurance

Group Dental Insurance

Life, AD&D, and LTD Insurance

Vision, Accident, and Critical Illness

AFLAC Coverage

Flex Spending Account

401(k) Plan - Employer Contribution

Paid Time Off - Vacation, Personal, S

Job summary

Community Partners Savings Bank is seeking a Customer Service team member for the Salem, IL location. The role focuses on accurate cash handling, processing deposits and withdrawals, and assisting customers with debit cards and online banking.

Candidates should have a high school diploma or equivalent, cash handling experience, and strong communication skills. The position offers full-time hours with a variety of shifts and a benefits package.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience required.
• Customer service experience preferred.
• Maintain accuracy and professionalism in all transactions.
• Demonstrate confidentiality and integrity; work well with others.

Responsibilities

• Provide accurate transactions: deposits, withdrawals, loan payments, money orders, cashier\'s checks, and cash advances.
• Manage ATM interactions and assist with stop payments, debit cards, and online banking issues.
• Maintain and balance a cash drawer with accuracy.
• Deliver exceptional customer service and resolve questions or concerns.
• Support a positive, team-oriented environment and comply with bank policies.

Skills

Customer service

Attention to detail

Communication

Multi-tasking

Integrity

Team player

Professionalism

Tact and courtesy

Education

High school diploma or equivalent

Job description

Community Partners Savings Bank is seeking a Customer Service team member for the Salem, IL location. The role focuses on accurate cash handling, processing deposits and withdrawals, and assisting customers with debit cards and online banking.

Candidates should have a high school diploma or equivalent, cash handling experience, and strong communication skills. The position offers full-time hours with a variety of shifts and a benefits package.