Bank Teller & CSR — Grow Your Banking Career

First Financial Bankshares; Salem (IL); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Employee stock ownership program (ESOP

Paid time off (11 bank holidays)

Tuition assistance

Professional development

Job summary

First Financial Bank is seeking a Teller/Customer Service Representative to provide personalized service, process transactions, and balance cash drawers on-site in Salem, IL. The role involves helping clients open accounts, referring products, and supporting banking needs with accuracy.

Ideal candidates will have strong customer service skills, cash-handling experience, and familiarity with banking procedures.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Proficiency with computers and data entry systems.

Responsibilities

• Build Relationships: Get to know clients and provide personalized service.
• Deliver Exceptional Service: Process transactions accurately and proactively.
• Ensure Accuracy: Balance cash drawer and process cash/check transactions with integrity.
• Drive Growth: Open/maintain accounts and assist with loan applications.
• Refer financial products to appropriate banking professionals.
• Educate clients on security measures and product benefits.
• Handle client concerns with professionalism and find effective solutions.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

High school diploma

Tools

Computers

Data entry systems

POS systems

Job description

First Financial Bank is seeking a Teller/Customer Service Representative to provide personalized service, process transactions, and balance cash drawers on-site in Salem, IL. The role involves helping clients open accounts, referring products, and supporting banking needs with accuracy.

Ideal candidates will have strong customer service skills, cash-handling experience, and familiarity with banking procedures.