Banking Customer Service Pro & Teller — Growth & Impact

Paycom; Lincoln (NE); Hybrid; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) with company match

Paid time off & paid holidays

Job summary

Security First Bank in Lincoln, NE is seeking a Customer Service Representative to handle daily banking tasks, assist customers, and support branch operations. You will process deposits, withdrawals, transfers, and payments, open new accounts, and maintain accurate records while delivering friendly, confidential service.

The role emphasizes strong communication and relationship-building skills, with a focus on professional growth and compliance within a community-focused bank.

Qualifications

• High school diploma or GED required.
• Cash-handling, banking, or customer service experience preferred.
• Strong customer service, communication, and relationship-building skills.

Responsibilities

• Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
• Open new accounts, perform account maintenance, and maintain accurate customer records.
• Provide exceptional customer service by assisting with inquiries, problem resolution, and online banking support.
• Balance cash transactions, research discrepancies, and ensure accuracy in daily operations.
• Promote bank products and services, maintain compliance, and support branch operations as needed.

Skills

Cash handling

Customer service

Communication

Relationship-building

Education

High school diploma or GED

Tools

Computer applications

Job description

Security First Bank in Lincoln, NE is seeking a Customer Service Representative to handle daily banking tasks, assist customers, and support branch operations. You will process deposits, withdrawals, transfers, and payments, open new accounts, and maintain accurate records while delivering friendly, confidential service.

The role emphasizes strong communication and relationship-building skills, with a focus on professional growth and compliance within a community-focused bank.