Banking Customer Experience Specialist

Unified Bank; St. Clairsville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Unified Bank in Ohio seeks a Customer Service Representative to provide an exceptional UNIFIED experience, process transactions, and introduce bank products to customers. The role emphasizes accuracy, courtesy, and adherence to bank policies.

You will handle deposits and withdrawals, assist with account openings, and support cash vault operations while maintaining precise records and delivering strong customer service.

Qualifications

• High School diploma or equivalency.
• Excellent business communication skills, both verbal and written.
• Experience with Microsoft Office.
• Strong organizational skills.

Responsibilities

• Process bank transactions accurately and timely.
• Cross-sell products by assessing customer needs and offering suitable options.
• Enter transactions into the Bank’s computer system and issue receipts.
• Maintain cash/coin drawer and balance daily in accordance with policy.

Skills

Excellent business communication

Strong organizational skills

Education

High School diploma or equivalency

Tools

Microsoft Office

Job description

Unified Bank in Ohio seeks a Customer Service Representative to provide an exceptional UNIFIED experience, process transactions, and introduce bank products to customers. The role emphasizes accuracy, courtesy, and adherence to bank policies.

You will handle deposits and withdrawals, assist with account openings, and support cash vault operations while maintaining precise records and delivering strong customer service.