Banking Customer Experience Champion

Origin Bank; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Origin Bank is seeking a customer service professional to resolve inquiries and provide tailored support to clients. The role involves handling deposits, loans, and online banking tasks with accuracy and courtesy.

You will work in a banking environment, communicate clearly with customers, and follow established procedures while contributing to a high-quality customer experience. Prior banking or financial services exposure is valued.

Qualifications

• High school diploma or GED required.
• Six months to one year customer service, call center, sales or banking experience preferred.

Responsibilities

• Resolves financial and non-financial customer inquiries and provides personalized service.
• Processes transactions accurately and promptly.
• Logs and supports inquiries related to loans, deposits, online banking, cards, and ACH.
• Maintains service level standards and follows bank policies.

Skills

Customer service

Education

High school diploma or GED

Job description

Origin Bank is seeking a customer service professional to resolve inquiries and provide tailored support to clients. The role involves handling deposits, loans, and online banking tasks with accuracy and courtesy.

You will work in a banking environment, communicate clearly with customers, and follow established procedures while contributing to a high-quality customer experience. Prior banking or financial services exposure is valued.