Retail Banking Advisor — Build Relationships & Guidance

Origin Bank; Louisiana (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Origin Bank is seeking an engaged associate to assist customers with a range of banking transactions and advisory services. You will open new accounts, resolve issues, and promote our products while upholding the bank's culture and core values.

The role emphasizes providing trusted advice, ensuring security in transactions, and maintaining excellent customer relationships through proactive service and effective communication.

Qualifications

• Proven ability to provide excellent customer service and banking guidance.
• Strong communication skills for clear, professional interactions with customers.
• Attention to detail in processing transactions and maintaining records.

Responsibilities

• Assist customers by providing trusted banking advice and handling transactions accurately.
• Open new accounts and resolve problems to maintain positive customer experiences.
• Educate customers on safe banking practices and fraud prevention; promote bank services.
• Proficiently operate required banking software and systems; maintain cash drawer accuracy.
• Refer customers to related bank products and partnerships as appropriate.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

High school diploma or GED

College degree preferred

Tools

MPC

IBS

ADP

Job description

Origin Bank is seeking an engaged associate to assist customers with a range of banking transactions and advisory services. You will open new accounts, resolve issues, and promote our products while upholding the bank's culture and core values.

The role emphasizes providing trusted advice, ensuring security in transactions, and maintaining excellent customer relationships through proactive service and effective communication.