Banking Customer Experience & Accounts Specialist

Security-Federal-Bank-2; Ballentine (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Security Federal Bank in Ballentine, SC is seeking a Customer Support Representative to deliver exceptional service while opening, modifying and closing savings and checking accounts, money markets, and CDs, and assisting with loans and digital banking. You will support customers with debit cards, wire transfers, and research needs, while looking for opportunities to deepen relationships.

The role requires strong communication, integrity, and the ability to multi-task in a busy branch with

Qualifications

• High school diploma or equivalent; preference for higher education.
• Prior customer service or sales experience.
• Prior bank experience preferred but not required.

Responsibilities

• Open and maintain savings, checking, money market and CD accounts.
• Assist customers with loans including personal lines, revolving and installment loans.
• Provide teller services, account research, check orders, and digital banking support.

Skills

Customer service

Banking

Multi-tasking

Spanish language

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Security Federal Bank in Ballentine, SC is seeking a Customer Support Representative to deliver exceptional service while opening, modifying and closing savings and checking accounts, money markets, and CDs, and assisting with loans and digital banking. You will support customers with debit cards, wire transfers, and research needs, while looking for opportunities to deepen relationships.

The role requires strong communication, integrity, and the ability to multi-task in a busy branch with