Customer Experience Teller & Banking Concierge

Fifth Third; Cincinnati (OH); On-site; USD 33,000 - 40,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH (North College Hill) seeks a friendly CSR/Teller to deliver exceptional customer service, handle routine transactions, and support branch operations. You will deepen relationships, refer customers to bankers for consultative conversations, maintain cash balancing, and uphold bank policies.

The role requires high school diploma, strong communication, and ability to work in a dynamic retail environment.

Qualifications

• High school diploma or GED.
• Extensive cash handling and customer interaction.
• Able to maintain confidentiality and follow policies.

Responsibilities

• Assist customers at the teller window and handle transactions.
• Refer customers to bankers for consultative conversations.
• Maintain accurate balancing records and policy knowledge.

Skills

Cash handling

Customer service

Public interaction

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank in Cincinnati, OH (North College Hill) seeks a friendly CSR/Teller to deliver exceptional customer service, handle routine transactions, and support branch operations. You will deepen relationships, refer customers to bankers for consultative conversations, maintain cash balancing, and uphold bank policies.

The role requires high school diploma, strong communication, and ability to work in a dynamic retail environment.