Customer Experience Teller

Fifth Third Bank; Columbus (OH); On-site; USD 28,000 - 40,000; Part time

Job summary

Fifth Third Bank in Toledo, Ohio is seeking a part-time CSR/Teller to deliver friendly, accurate service and guide customers to the right banking partners. The role emphasizes confidentiality, policy adherence, and strong customer relations.

As part of daily operations, you will perform office tasks, maintain balance records, and respond promptly to inquiries while supporting colleagues and ensuring a positive banking experience for customers.

Qualifications

• High school diploma or GED required for entry.
• Ability to interact confidently with the public and maintain calm under pressure.
• Willingness to handle cash and balance records with accuracy.
• Follow bank policies, uphold confidentiality, and act with integrity.

Responsibilities

• Provide excellent customer service in all interactions and refer to bankers as needed.
• Perform daily office tasks and support platform team to ensure efficient operations.
• Handle consumer and business customer questions with professional guidance.
• Maintain a balanced record and adhere to bank policies and procedures.
• Identify customer needs and refer to appropriate frontline partners.

Skills

Cash handling

Public interaction

Effective communication

Time management

Problem solving

Judgment and discretion

Flexibility in scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Toledo, Ohio is seeking a part-time CSR/Teller to deliver friendly, accurate service and guide customers to the right banking partners. The role emphasizes confidentiality, policy adherence, and strong customer relations.

As part of daily operations, you will perform office tasks, maintain balance records, and respond promptly to inquiries while supporting colleagues and ensuring a positive banking experience for customers.