Banking Customer Advisor - On-Site, Growth & Benefits

City National Bank; Front Royal (VA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Health insurance

Retirement plans

Paid vacation

Zusammenfassung

City National Bank in Front Royal, VA is seeking a Customer Service Representative to join our on-site team. You will be the first point of contact for customers, handle inquiries, process transactions, and promote banking products and services with a focus on accuracy and courtesy.

We offer competitive compensation and benefits, plus opportunities for growth within a supportive, team‑oriented culture. The ideal candidate has strong communication skills, attention to detail, and a

Qualifikationen

• High school diploma or equivalent; college degree preferred.
• Previous customer service experience in a banking or financial institution is a plus.
• Excellent communication skills, both verbal and written; strong problem-solving abilities and attention to detail.

Aufgaben

• Provide exceptional customer service by addressing customer inquiries and resolving issues.
• Serve as the first point of contact for customers, representing the bank professionally.
• Identify and assess customers' needs to recommend appropriate banking products and services.
• Process deposits, withdrawals, and transfers accurately and efficiently.
• Educate customers on self-service options and assist with online and mobile banking inquiries.
• Maintain accurate customer records and documentation in compliance with banking regulations.
• Collaborate with internal teams to address complex customer issues and ensure prompt resolution.

Kenntnisse

Customer service

Communication skills

Problem solving

Attention to detail

Ausbildung

High school diploma or equivalent

College degree preferred

Tools

Banking software

Online banking systems

Jobbeschreibung

City National Bank in Front Royal, VA is seeking a Customer Service Representative to join our on-site team. You will be the first point of contact for customers, handle inquiries, process transactions, and promote banking products and services with a focus on accuracy and courtesy.

We offer competitive compensation and benefits, plus opportunities for growth within a supportive, team‑oriented culture. The ideal candidate has strong communication skills, attention to detail, and a