Banking CSR: Growth, Rewards & Benefits

Blackhawk Bank & Trust; Davenport (IA); Vor Ort; USD 28.000 - 33.000; Vollzeit

Benefits dieser Stelle

Paid vacation

Paid holidays

Life insurance

Medical insurance

Profit-sharing retirement plan

Zusammenfassung

Blackhawk Bank & Trust in Davenport seeks a Customer Service Representative to support customers at the branch, opening, maintaining and closing accounts while delivering friendly, accurate service.

You will explain products, process transactions, meet regulatory requirements, and collaborate with teams to assist customers. A high school diploma and strong communication skills are required; banking software experience is a plus.

Qualifikationen

• High school diploma or equivalent.
• Experience in a customer service-related field is preferred.

Aufgaben

• Greet customers and provide a welcoming atmosphere.
• Assist customers in opening, maintaining, and closing accounts.
• Explain bank products and services to meet financial goals.
• Cross-sell related products to support customer needs.
• Follow bank policies to ensure security and compliance.
• Process transactions accurately and promptly.
• Maintain confidentiality of customer information.
• Collaborate with other departments to assist customers.
• Provide timely follow-up after paperwork is completed.

Kenntnisse

Customer service

Communication

Problem solving

Multi-tasking

Discretion

Ausbildung

High school diploma

Tools

Banking software

Computers

Jobbeschreibung

Blackhawk Bank & Trust in Davenport seeks a Customer Service Representative to support customers at the branch, opening, maintaining and closing accounts while delivering friendly, accurate service.

You will explain products, process transactions, meet regulatory requirements, and collaborate with teams to assist customers. A high school diploma and strong communication skills are required; banking software experience is a plus.