Banking Concierge: Teller & New Accounts

FiStaff; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FiStaff in Houston, TX seeks a friendly Lobby Greeter / Teller / New Accounts Representative to deliver outstanding member service and assist with daily lobby operations. You will handle teller transactions, balance cash, promote basic banking products, and help with new account openings in a welcoming environment.

The role emphasizes accuracy, teamwork, and strong customer service skills, with on-site daily interaction and adherence to safety and compliance procedures.

Qualifications

• High school diploma or GED required.
• 1–3 months of related experience or training preferred.
• Strong customer service, communication, and professionalism.
• Accuracy with cash handling, computer transactions, and recordkeeping.
• Friendly, dependable team player who enjoys helping people.

Responsibilities

• Welcome members, visitors, applicants, and business guests with a positive attitude.
• Direct lobby traffic and connect members with the right team members for assistance.
• Maintain lobby supplies, displays, cafe area, deliveries, mail, and general front-office needs.
• Process deposits, check cashing, withdrawals, official checks, and account transactions.
• Balance cash drawer, verify funds, issue receipts, and maintain accurate transaction records.
• Promote financial products and services such as money orders and cashier’s checks.
• Support new account openings, night depository balancing, and shared branching transactions.
• Follow all safety, compliance, cash handling, CTR, SAR, and check hold procedures.

Skills

Customer service

Communication

Professionalism

Cash handling

Recordkeeping

Education

High school diploma or GED

Job description

FiStaff in Houston, TX seeks a friendly Lobby Greeter / Teller / New Accounts Representative to deliver outstanding member service and assist with daily lobby operations. You will handle teller transactions, balance cash, promote basic banking products, and help with new account openings in a welcoming environment.

The role emphasizes accuracy, teamwork, and strong customer service skills, with on-site daily interaction and adherence to safety and compliance procedures.