In-Store Banking Advisor — Cross-Sell & Cash Services

1stnb; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

1stnb is seeking a front-line teller in Houston to deliver friendly, accurate service in a busy branch. You will handle cash, deposits, and payments while introducing customers to bank products and services. The role emphasizes teamwork and adherence to policies in a dynamic retail banking setting.

Ideal candidates have 18+ years, a high school diploma or equivalent, and some retail or customer service experience. Willingness to work evenings and weekends is essential in this branch-driven role.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation as per company policy.
• Ability to get along with coworkers and work effectively in a team.

Responsibilities

• Provide exceptional customer service under supervision in a high volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow established policies and supervisor directions.
• Achieve monthly new account production targets as assigned.
• Participate in in-store prospecting within the sales environment.
• Process deposits and pay out funds; balance each day’s operations.
• Receive cash and checks for deposit; verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and IDs.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier’s checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including Spanish-speaking customers.
• Perform other tasks as requested by supervisors; maintain regular attendance.

Skills

Customer service

Cash handling

Sales

Spanish language

Team collaboration

Education

High school diploma or equivalent

Job description

1stnb is seeking a front-line teller in Houston to deliver friendly, accurate service in a busy branch. You will handle cash, deposits, and payments while introducing customers to bank products and services. The role emphasizes teamwork and adherence to policies in a dynamic retail banking setting.

Ideal candidates have 18+ years, a high school diploma or equivalent, and some retail or customer service experience. Willingness to work evenings and weekends is essential in this branch-driven role.