Financial IT Client Services Analyst - Growth & Support

First Horizon; Memphis (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

A leading regional financial services company is looking for a Client Services Analyst in Memphis, TN. This role involves providing technical support for IT employees, solving desktop and network issues, and conducting training sessions. The ideal candidate will have a bachelor's degree in computer science, two years of IT experience, and strong communication skills. The company offers competitive benefits, including health insurance and tuition reimbursement. Join a dynamic team dedicated to excellence in the financial services sector.

Qualifications

• Two years of experience in IT with client-level problem resolution.
• Ability to lift 50-pound equipment and move technology as required.
• Willingness to do after-hours project work and on-call support.

Responsibilities

• Provide first and second level technical support for IT employees.
• Assist with desktop systems, applications, and network connectivity issues.
• Conduct training sessions for employees on technology usage.

Skills

Strong team player

Excellent written and oral communication skills

Ability to learn financial industry applications

Capability to work under pressure

Organizational and prioritization skills

Education

Bachelor's degree in computer science or information systems

Job description

A leading regional financial services company is looking for a Client Services Analyst in Memphis, TN. This role involves providing technical support for IT employees, solving desktop and network issues, and conducting training sessions. The ideal candidate will have a bachelor's degree in computer science, two years of IT experience, and strong communication skills. The company offers competitive benefits, including health insurance and tuition reimbursement. Join a dynamic team dedicated to excellence in the financial services sector.