Customer Accounts Specialist — Call Center & Compliance (Contract)
Revolution Technologies
Memphis (TN)
On-site
USD 30,996
Part time
14 days+
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Benefits offered by this job
Laptop provided
Overtime opportunities
Job summary
A specialized staffing firm is looking for a Customer Accounts Associate to work on-site in Memphis, TN. This role involves managing accounts, enforcing regulations, and providing superior service in a call center environment. Candidates should have a high school diploma and experience in banking or customer service. The position offers $22.50/hour, with potential overtime and contract extension opportunities.
Qualifications
1-2 years of banking and/or customer service work experience or a college degree.
Knowledge of word processing, database, spreadsheet, and email applications.
Ability to handle high volume of calls and deliver excellent customer service.
Responsibilities
Review, update, maintain, and service accounts in a call center environment.
Enforce collection procedures, policies, and regulations.
Assist with year-end volumes and Money Movement requests.
Skills
Attention to detail
Strong communication
Ability to multi-task
Quality focus
Computer literacy
Education
High School Diploma or equivalent
Tools
MS Office Applications
Job description
A specialized staffing firm is looking for a Customer Accounts Associate to work on-site in Memphis, TN. This role involves managing accounts, enforcing regulations, and providing superior service in a call center environment. Candidates should have a high school diploma and experience in banking or customer service. The position offers $22.50/hour, with potential overtime and contract extension opportunities.