Banking Client Advisor | Frontline Service & Growth

Flagstar Bank; Missouri; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Jackson, MI is hiring a Branch Banking Client Consultant I to deliver front-line client service and perform teller functions and financial transactions. You will identify client needs and educate clients on products while collaborating with branch teammates to support sales targets.

The role focuses on creating a positive branch experience, ensuring accuracy, risk management, and adherence to policies and regulatory requirements.

Qualifications

• High School or equivalent required (GED/HiSET/TASC).
• Less than 2 years of customer service and sales experience.

Responsibilities

• Sales Performance: support growth targets and refer clients to the right team members to drive sales.
• Client Experience: resolve questions, problems and complaints, delivering education and engagement.
• Risk Management: perform accurate daily transactions while following policies and regulations.

Skills

Customer service

Sales orientation

Communication

Problem solving

Risk awareness

Team collaboration

Education

High School / GED

Job description

Flagstar Bank in Jackson, MI is hiring a Branch Banking Client Consultant I to deliver front-line client service and perform teller functions and financial transactions. You will identify client needs and educate clients on products while collaborating with branch teammates to support sales targets.

The role focuses on creating a positive branch experience, ensuring accuracy, risk management, and adherence to policies and regulatory requirements.