Banking Center Relationship & Sales Advisor

WesBanco, Inc.; Perry Hall (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

STD

Holidays

Benefits package

401(k) with match

Job summary

WesBanco, Inc. in Perry Hall, MD seeks a Customer Service Advisor to deliver outstanding service, open deposits, and process transactions while identifying sales opportunities and referring customers to partners. You will engage customers through outbound calls for onboarding and retail growth.

The role emphasizes relationship building, proper balance handling, and adherence to security procedures, with a focus on cross-selling and providing professional solutions to banking needs.

Qualifications

• Proven ability to deliver excellent customer service in a banking setting.
• Strong sales mindset with the ability to identify referrals to partners.
• Effective communication, both verbal and written, with customers and colleagues.
• Ability to build and maintain customer relationships and promote bank products.

Responsibilities

• Open new deposit accounts and process transactions accurately.
• Initiate outbound calls for onboarding and prospecting retail customers.
• Refer customers to internal and external partners for product promotions.
• Provide responsive CSR and sales platform support as needed.
• Maintain security procedures and comply with bank policies.

Skills

Customer Service

Sales aptitude

Communication

Relationship building

Outbound calling

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Perry Hall, MD seeks a Customer Service Advisor to deliver outstanding service, open deposits, and process transactions while identifying sales opportunities and referring customers to partners. You will engage customers through outbound calls for onboarding and retail growth.

The role emphasizes relationship building, proper balance handling, and adherence to security procedures, with a focus on cross-selling and providing professional solutions to banking needs.