Banking Center Relationship Leader: Drive Growth & Service

Santander Consumer USA Inc.; Derby (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Banking Center Support professional to assist the Banking Center Manager with sales, customer service, and operations. You will help drive performance, ensure excellent client experience, and contribute to branch growth across regions.

The role requires knowledge of banking products, a strong customer service mindset, and the ability to travel between Banking Centers as needed. A HS diploma is required, with a Bachelor’s preferred.

Qualifications

• Customer service excellence and needs-based banking skills.
• Ability to meet/s exceed sales and service targets.
• Familiarity with branch product lines and onboarding processes.

Responsibilities

• Assist Banking Center Manager in daily operations and sales goals.
• Handle customer transactions and open accounts with accuracy.
• Mentor colleagues and promote compliant sales and service practices.

Skills

Customer service

Sales experience

Banking products knowledge

Supervisory experience

Teamwork

Education

HS diploma

Bachelor's degree preferred

Tools

Salesforce

Job description

Santander Consumer USA Inc. is seeking a Banking Center Support professional to assist the Banking Center Manager with sales, customer service, and operations. You will help drive performance, ensure excellent client experience, and contribute to branch growth across regions.

The role requires knowledge of banking products, a strong customer service mindset, and the ability to travel between Banking Centers as needed. A HS diploma is required, with a Bachelor’s preferred.