Banking Center Leader: Growth, Service & Strategy

Santander Consumer USA Inc.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a results-driven Banking Center Leader in New York to drive sales, service quality, and customer loyalty. You will lead a team, develop business plans, and execute strategies to meet branch goals.

The role requires 5+ years in banking leadership, strong relationship skills, and the ability to mentor staff while ensuring compliance with bank policies and regulatory requirements. This position is full-time and on-site.

Qualifications

• 5+ years of banking leadership, customer service, and managerial experience.
• Deep knowledge of retail banking products and services.
• Strong communication, relationship-building, and organizational skills.
• Comfortable with current technology and computer systems.

Responsibilities

• Meet/exceed sales and service goals while maintaining SSQ standards.
• Develop and manage a detailed business plan with team goals.
• Expand and retain client relationships; cross-sell and resolve issues.
• Coach and develop staff; ensure audits and compliance.

Skills

Leadership

Customer Service

Relationship Building

Communication

Organization

Retail Banking Knowledge

Microsoft Office

CRM Software

Education

Associates or Bachelor’s

Tools

Microsoft Office

CRM Software

Job description

Santander Consumer USA Inc. is seeking a results-driven Banking Center Leader in New York to drive sales, service quality, and customer loyalty. You will lead a team, develop business plans, and execute strategies to meet branch goals.

The role requires 5+ years in banking leadership, strong relationship skills, and the ability to mentor staff while ensuring compliance with bank policies and regulatory requirements. This position is full-time and on-site.