Banking Center Manager II

Vetted Solutions; Franklin (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Vetted Solutions in Franklin, TN seeks an accomplished leader to oversee a banking center's sales, production, profitability, and regulatory compliance, ensuring high-quality, timely customer service.

The role emphasizes coaching a team, driving client relationships, maintaining compliance, and achieving operational efficiency through data-driven leadership.

Qualifications

• Bachelor's degree or equivalent experience.
• Background checks and regulatory compliance experience are required.

Responsibilities

• Strategic Leadership: coach and manage the team to execute initiatives, promote a positive work culture.
• Sales & Business Development: implement advice-driven sales processes, build client relationships, and proactively expand market presence through networking and local engagement.
• Client Experience: consistently deliver excellent service and resolve client issues effectively.
• Team Management: recruit, train, develop, and motivate staff, fostering a collaborative environment aligned with organizational values.
• Compliance & Risk Management: ensure adherence to regulations, policies, and internal controls, while managing operational risks and completing required training.
• Operational Efficiency: lead operational excellence, monitor metrics, control expenses, and collaborate with teams to address operational issues.

Skills

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Role Overview

This position oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring delivery of high-quality, accurate, and timely customer service.

Key Responsibilities

• Strategic Leadership: Coach and manage the team to execute initiatives, promote a positive work culture, and represent the organization professionally in the community.
• Sales & Business Development: Implement advice-driven sales processes, build client relationships, and proactively expand market presence through networking and local engagement.
• Client Experience: Consistently deliver excellent service and resolve client issues effectively.
• Team Management: Recruit, train, develop, and motivate staff, fostering a collaborative environment aligned with organizational values.
• Compliance & Risk Management: Ensure adherence to regulations, policies, and internal controls, while managing operational risks and completing required training.
• Operational Efficiency: Lead operational excellence, monitor metrics, control expenses, and collaborate with teams to address operational issues.

Qualifications

Bachelor's degree or equivalent experience, with proficiency in Microsoft Office and Salesforce. No specific licenses required, but background checks and compliance with regulations are necessary.