Banking Center Leader — Growth, Coaching & Experience

First-Horizon-Bank; Chapel Hill (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

First Horizon Bank is seeking a strategic leader to coach, lead, and manage a retail banking center team, ensuring execution of initiatives and adherence to policy. The role focuses on client relationships, community representation, and strong team development.

The position emphasizes compliance, risk controls, and operational excellence, with responsibilities spanning recruitment, coaching, performance reviews, and expense management. Strong communication and leadership are essential.

Qualifications

• Bachelor's degree (B.A.) or equivalent education/experience.
• Experience with Microsoft Office suite and Salesforce preferred.
• Knowledge of banking regulations and the S.A.F.E Mortgage Licensing Act requirements.

Responsibilities

• Coach, lead and manage banking center team to execute strategic initiatives.
• Promote a positive work culture and associate engagement.
• Represent the company in the local market and community.
• Develop relationships with key clients and partners to grow the client base.
• Ensure compliance with bank regulations and ethics.
• Monitor and improve operational efficiency and control expenses.
• Recruit, train, develop, and retain retail banking center staff.
• Provide regular performance feedback and evaluations.

Education

Bachelor's degree (B.A.)

Tools

Microsoft Office suite

Salesforce

Job description

First Horizon Bank is seeking a strategic leader to coach, lead, and manage a retail banking center team, ensuring execution of initiatives and adherence to policy. The role focuses on client relationships, community representation, and strong team development.

The position emphasizes compliance, risk controls, and operational excellence, with responsibilities spanning recruitment, coaching, performance reviews, and expense management. Strong communication and leadership are essential.