Banking Center Customer Advocate

WesBanco; West Palm Beach (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

WesBanco in West Palm Beach is seeking a Customer Service Advisor to provide outstanding service, identify sales opportunities, and process account transactions. This role requires building relationships with retail customers and promoting bank products through proactive referrals.

As part of the Banking Center team, you will open new deposit accounts, handle cash with accuracy, and support daily operations while maintaining security and compliance.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of cash handling, sales or customer service experience.
• Minimum of 1 year of banking experience preferred.
• Strong customer service and sales skills.

Responsibilities

• Model the bank's mission and standards.
• Assess customer financial needs and refer to partners.
• Process financial service transactions accurately.
• Open new deposit accounts and manage cash drawer.
• Meet production and referral goals through outreach.
• Collaborate with branch staff to promote products.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

WesBanco in West Palm Beach is seeking a Customer Service Advisor to provide outstanding service, identify sales opportunities, and process account transactions. This role requires building relationships with retail customers and promoting bank products through proactive referrals.

As part of the Banking Center team, you will open new deposit accounts, handle cash with accuracy, and support daily operations while maintaining security and compliance.